Product Special Status
When viewing a product in Administrator there is a dropdown for "Special Status" and a link for "Alert Customers"
These allow you to manage Pre-Orders for soon-to-be-released tracks and Back-Orders for physical products.
FOR PHYSICAL PRODUCTS
1) If "Special Status" is set to COMING_SOON or OUT_OF_STOCK or NO_LONGER_AVAILABLE
No sale is allowed and the appropriate message is returned.
2) If the number of units ordered is greater than the Stock available :
2a) If the option Physical Options->Add Zero Stock is NO
No sale is allowed and the appropriate message is returned.
2b) If the option Physical Options->Add Zero Stock is YES
The Sale goes through,
The line in the cart for that products says "Backordered".
In the Admin->MyMuse-Orders that order is marked as containing a "BackOrder" item.
When viewing the Order, there is a link to "Ship Item". This will remove the BackOrder notice. There must be enough stock in the product!
FOR DIGITAL ITEMS
1) If "Special Status" is set to COMING_SOON or OUT_OF_STOCK or NO_LONGER_AVAILABLE
No sale is allowed and the appropriate message is returned.
2) If "Special Status" is set to PREORDER and RELEASE_DATE is null or in the future
The Sale is allowed, marked as preordered in the cart.
After the RELEASE_DATE is passed or set to a date in the past, you can click "Notify Customers".
This will send an email to all customers who pre-ordered this item with a new copy of their order with a download link.
The link is to the file name as it was when ordered. Please do not change the filename.
- Hits: 7814